Bucsis Digital Solutions - Terms of Service

1. Priority of Agreements & Order of Precedence
These Terms of Service govern all work, consulting, and development performed by Bucsis Digital Solutions. If you enter into a separate written agreement, Statement of Work (SOW), or custom Master Services Agreement (MSA) signed by Bucsis Digital Solutions:

• Direct Conflicts: The terms of the specific signed agreement or SOW will take precedence and override these general Terms of Service solely with respect to the specific subject matter in conflict (e.g., custom hourly rates, alternative payment schedules, or specific late fee terms).
• Omissions & Gap-Filling: Any operational rules, legal protections, or terms not explicitly addressed in your specific signed agreement will continue to be governed by these standard Terms of Service (including, but not limited to, our 1.5% monthly late payment fee, deliverable review windows, zero-tolerance policies, and IP restrictions).

2. Agreement & Acceptance
By retaining Bucsis Digital Solutions for software development, web/mobile engineering, or technical consulting—or by submitting a deposit, paying an invoice, or issuing written authorization—you ("Client") agree to be bound by these Terms of Service.

3. Scope, Billing & Hourly Rates
All consulting, architecture, development, requirements gathering, strategy calls, and support are performed on a Time & Materials basis unless otherwise defined in a signed Statement of Work (SOW).

• Standard Rates: $125 CAD per hour for Canadian clients; $90 USD per hour for international/US clients.
• Deliverable Review Window: Clients have five (5) business days following deliverable deployment to submit written feedback or bug reports. If no written feedback is received within five (5) business days, deliverables are deemed accepted and approved.

4. Payment Terms, Late Fees & Service Suspension

• Payment Terms: Invoices are due on the date specified or Net-15 days from the invoice date.
• Late Payment Interest: Any unpaid balance remaining past the due date is subject to a late fee of 1.5% per month (18% per annum), calculated and compounded monthly from the due date until paid in full.
• Suspension of Service: If an invoice remains unpaid ten (10) days past its due date, Bucsis Digital Solutions reserves the right to immediately pause ongoing development, hold deliverables, or suspend active software deployments until all outstanding balances and late fees are settled.
• Disputes: Invoice line-item disputes must be submitted in writing within five (5) business days of invoice receipt. Undisputed amounts remain payable under standard terms. Unnotified credit card chargebacks constitute a breach of contract.

5. Intellectual Property & Ownership Rights

• Paid Custom Development: Custom code, logic, and application configurations built on a paid hourly or project basis become client property only upon full payment of all associated invoices.
• Hosted & Managed Software: If an application is built or hosted without an upfront custom development fee, Bucsis Digital Solutions retains exclusive ownership of the application structure, configurations, and code. The Client is granted a non-exclusive license to use the application during active service arrangements.
• Developer Frameworks & Utilities: Bucsis Digital Solutions retains sole ownership of pre-existing code libraries, developer utility tools, server configurations, and reusable frameworks.
• Client Business Data: The Client retains 100% ownership over all operational business data, customer records, database inputs, and uploaded content. Bucsis Digital Solutions claims no ownership over client data.
• Third-Party Licensing: The Client is responsible for paying and maintaining all third-party subscriptions, hosting fees, API keys, domain names, and software platform licenses required to operate their systems.

6. Mutual Confidentiality
Both parties agree to hold non-public business logic, database structures, customer records, and technical specs strictly confidential. This obligation survives project termination for a period of two (2) years.

7. Termination & Offboarding
Either party may terminate services at any time via written notice. Upon termination, the Client remains responsible for immediate payment of all work completed up to the date and time of notice. Upon final invoice settlement, Bucsis Digital Solutions will provide current-state codebase exports (for paid custom development) and assist in exporting raw client business data.

8. Professional Conduct & Zero Tolerance
Bucsis Digital Solutions maintains a safe, respectful working environment. Harassment, verbal abuse, or discriminatory conduct toward company personnel will result in immediate service termination, revocation of system access, and final billing for all hours logged.

9. Limitation of Liability & Warranties
Software services are provided "as is" using standard industry practices. Bucsis Digital Solutions is not liable for indirect, incidental, or consequential damages, including operational downtime, third-party platform outages, or lost profits.

10. Governing Law
These terms and any operational disputes are governed by the laws of the Province of Saskatchewan and the federal laws of Canada applicable therein.

11. Contact Us
If you have questions about these Terms of Service, please contact us at:

Bucsis Digital Solutions
44 Powers Bay
Regina, SK S4X 1N2

Email us: rbucsis@bucsisdigital.ca

Call us: (306) 539-7239